[Apr 19, 2023] Valid 72301X Test Answers Full-length Practice Certification Exams
Accurate & Verified 2023 New 72301X Answers As Experienced in the Actual Test!
The Avaya 72301X exam is an essential certification exam for individuals who are looking to demonstrate their expertise in supporting Avaya Aura® Communication Applications. This certification is recognized globally and is highly valued in the industry. Candidates who successfully pass the Avaya 72301X exam will have the necessary skills and knowledge to provide support for Avaya Aura® Messaging, Avaya Aura® Conferencing, and Avaya Aura® Contact Center.
NEW QUESTION # 28
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
- A. TSAPI
- B. SIP
- C. WCF
- D. CSTA
Answer: B
NEW QUESTION # 29
Which statement about Avaya Tier 2/Business Partners is true?
- A. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
- B. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
- C. They immediately escalate to Tier 3 as issue is encountered.
- D. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
Answer: A
NEW QUESTION # 30
You are creating a SIP Entity for Avaya Aura Engagement Development Platform - EDP / Avaya Breeze™.
What do you have to enter in the field labeled FQDN or IP Address?
- A. the IP-Address or FQDN of general Purpose Cluster
- B. the IP-Address or FQDN of Core Platform Cluster
- C. the SM100 IP-address or FQDN of the Avaya Breeze™ platform
- D. the Management IP-Address or FQDN of the Avaya Breeze™ platform.
Answer: D
NEW QUESTION # 31
A technician is trying to access the Avaya Aura Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used.
Which URL must be used to access the AAMS web page?
- A. http: AAMS FQDN or IP address:8443/emlogin
- B. https: SMGR FQDN or IP address:8443/emlogin
- C. https: AAMS FQDN or IP address:8443/emlogin
- D. https: AAMS FQDN or IP address:443/emlogin
Answer: C
NEW QUESTION # 32
On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?
- A. traceSBC
- B. webrtctrace on
- C. traceWEBRTC
- D. traceHTTP
Answer: A
NEW QUESTION # 33
Considering the message flow to an Avaya Aura Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura Application Enablement Services (AES)?
- A. TSAPI
- B. DMCC
- C. TR87
- D. WCF
Answer: A
NEW QUESTION # 34
Which two trace tools are available for Session Manager? (Choose two.)
- A. Pcap
- B. theList tracecommand on the Session Manager Command Line Interface
- C. Trace Viewer in the System Manager GUI
- D. thetraceSMcommand on the Session Manager Command Line Interface
- E. theCallTracecommand on the Session Manager Command Line Interface
Answer: C,D
NEW QUESTION # 35
You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform.
How can the application processes be started?
- A. SSH to Avaya Breeze ™, and execute theservice presence startcommand.
- B. SSH to Avaya Breeze ™, and execute thestart -acommand.
- C. Accept Service on the cluster using Avaya Aura System Manager web GUI.
- D. SSH to Avaya Breeze ™, and execute theservice ps startcommand.
Answer: C
NEW QUESTION # 36
How can you enable all levels of the log, including debug, to be dumped into the ps.log file?
- A. Use SSH to the PresenceServices Avaya Breeze™ node and execute thece dlogon PresenceServicescommand.
- B. Use SSH to the PresenceServices Avaya Breeze™ node and execute theedp dlogon allcommand.
- C. Use SSH to Avaya Aura System Manager (SMGR) and execute theedp dlogon allcommand.
- D. Web browse to Avaya Aura System Manager (SMGR), navigate to Services > Events > Logs > Log Settings, then enter PresenceServices into the Logger filed, and enter ALL into Log Level.
Answer: D
NEW QUESTION # 37
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
- A. application
- B. installation status
- C. licensing status
- D. configured certificates
- E. cluster status
Answer: A,B
NEW QUESTION # 38
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?
- A. ASAI/TSAPI
- B. DMCC/TSAPI
- C. WCF
- D. TR87
Answer: D
NEW QUESTION # 39
Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?
- A. Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard.
- B. Avaya Aura System Manager web GUI, and navigate to Breeze Dashboard.
- C. Avaya Aura System Manager command line, run thestatus servicecommand.
- D. Avaya Breeze ™ command line, and run thestatus servicecommand.
Answer: B
NEW QUESTION # 40
Which statement about Network Routing Policies in Avaya Aura Session Manager (SM) is true?
- A. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura Communication Manager (CM).
- B. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura Communication Manager (CM).
- C. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura Communication Manager (CM).
- D. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura Communication Manager profile).
Answer: B
NEW QUESTION # 41
A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC).
Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)
- A. PPM Services
- B. Media Interface
- C. Routine Configuration
- D. Signaling Interfaces
- E. Server Configuration
Answer: C,D,E
NEW QUESTION # 42
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?
- A. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
- B. Using an in-directly routed H.323 trunk group between CM and AAM via Session Manager
- C. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.
- D. Using a direct H323 trunk group between CM and AAM.
Answer: C
NEW QUESTION # 43
In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)
- A. Summary-time mode
- B. Real-time mode
- C. Automatic mode
- D. Ladder mode
- E. Non real-time mode
Answer: B,C,E
NEW QUESTION # 44
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?
- A. An entry is missing in the private-numbering System Administration Terminal (SAT) form.
- B. The Call Forwarding feature has not been assigned to a button.
- C. Data Privacy is enabled in the station's Class of Service.
- D. A coverage path has not been setup.
Answer: C
NEW QUESTION # 45
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?
- A. Use Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development Platform > Service Management click on List Presence Users.
- B. Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users > Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.
- C. Use Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users > More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.
- D. Use SSH to Avaya Breeze ™and run "display user xxxx" where xxxx is the station number.
Answer: B
NEW QUESTION # 46
Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose three.)
- A. Telephony Server API (TSAPI)
- B. Computer Supported Telecommunications Applications (CSTA)
- C. Media Stream Reservation Protocol (MSRP)
- D. Far End Camera Control (FECC)
- E. Java Telephony API (JTAPI)
Answer: A,B,E
NEW QUESTION # 47
A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.
Which two pre-implementation steps were omitted? (Choose two.)
- A. Provide accurate licensing specification.
- B. Establish connectivity.
- C. Access support.avayA.com to verify customer systems compatibility.
- D. Test all third-party equipment and software.
- E. Upgrade Communication and Session Manager.
Answer: C,D
NEW QUESTION # 48
The WebRTC snap-in is showing a yellow caution icon under License Mode.
What does this error mode indicate?
- A. The license 30 day grace period has expired.
- B. The license was installed incorrectly.
- C. The snap-in license has expired and is out of service.
- D. There is a license error but the snap-in continues to function.
Answer: D
NEW QUESTION # 49
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