Splunk IT Service Intelligence Certified Admin: SPLK-3002 Exam

"Splunk IT Service Intelligence Certified Admin", also known as SPLK-3002 exam, is a Splunk Certification. With the complete collection of questions and answers, UpdateDumps has assembled to take you through 99 Q&As to your SPLK-3002 Exam preparation. In the SPLK-3002 exam resources, you will cover every field and category in Splunk IT Service Certification helping to ready you for your successful Splunk Certification.

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  • Updated on: Nov 04, 2026
  • No. of Questions: 99 Questions & Answers

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  • Updated on: Nov 04, 2026
  • No. of Questions: 99 Questions & Answers

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Prerequisites for the Splunk SPLK-3002 Exam

Splunk IT Service Intelligence Certified Admin (ITI-CA) is the entry level certification for the Splunk IT Service Intelligence learning path. This certification validates a candidate's basic skills to use Splunk software to analyze data, monitor networks, and troubleshoot problems.

The ITI-CA certification is focused on real world skills and knowledge including:

  • Splunk Enterprise architecture, installation, configuration, and maintenance
  • Using Splunk software to monitor the availability of network devices
  • Data indexing and search in Splunk software Gathering and analyzing network data with Splunk software

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For more info read reference:

Splunk SPLK-3002 Exam Reference

Reference: https://www.splunk.com/en_us/training/certification-track/splunk-itsi-certified-admin.html

Splunk SPLK-3002 Exam Syllabus Topics:

SectionWeightObjectives
ITSI Analytics12%- Configuring aggregation policies
- Notable Events and aggregation policies
- Glass Table thresholds
ITSI Service Design18%- Service Health Score calculation
- Entity templates and filters
- Service dependencies and dependencies view
- Creating and configuring services
Glass Tables14%- Entity Drilldown
- Creating Glass Tables
- Configuring Glass Table elements
Advanced Topics16%- Service-level availability reporting
- ITSI and Splunk Enterprise Security integration
- ITSI content management
- Custom KPIs and calculations
ITOA Administration10%- ITOA dashboard overview
- Configuring ITOA
ITSI Overview and Concepts8%- Entities and services
- ITSI key concepts and terminology
- ITSI product overview
Service Discovery and Installation8%- Service Discovery installation
- Creating adaptive threshold templates
- Service Discovery overview
ITSI Administration14%- Managing services using deep dives
- KPI base searches and aggregation
- Backup and restore ITSI configuration
- ITSI searches and scheduled searches

Splunk IT Service Intelligence Certified Admin Sample Questions:

Which scenario would benefit most by implementing ITSI?

  • A. Monitoring of business services functionality.
  • B. Monitoring of retail sales metrics.
  • C. Monitoring of system hardware.
  • D. Monitoring of system process statuses
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Which capabilities are enabled through "teams"?

  • A. Teams restrict notable event alert actions.
  • B. Teams allow restrictions to service content in UI views.
  • C. Teams restrict searches against the itsi_notable_audit index.
  • D. Teams allow searches against the itsi_summary index.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Which of the following are characteristics of service templates? (select all that apply)

  • A. Service templates contain KPIs and KPI thresholds.
  • B. Service templates can be modified after services are instantiated from it.
  • C. Service templates can contain specific or generic entity rules.
  • D. Service templates contain domain specific dashboards and deep dives.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

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What effects does the KPI importance weight of 11 have on the overall health score of a service?

  • A. Importance weight is unused for health scoring.
  • B. The service will go critical.
  • C. At least 10% of the KPIs will go critical.
  • D. It is a minimum health indicator KPI.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Anomaly detection can be enabled on which one of the following?

  • A. Multi-KPI alert
  • B. KPI
  • C. Entity
  • D. Service
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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