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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Aura Core Architecture | - System architecture and components overview - Core services and communication flows |
| Topic 2: Messaging and Unified Communications | - Voicemail and messaging integration - UC application integration concepts |
| Topic 3: Troubleshooting and Maintenance | - Fault isolation and diagnostic tools - System monitoring and performance analysis |
| Topic 4: Communication Manager | - User administration and endpoints - Call routing and feature configuration |
| Topic 5: Session Manager | - SIP routing and session handling - Integration with enterprise telephony services |
| Topic 6: System Manager | - System configuration and management - Security and user provisioning |
Avaya Aura® Core Components Support Certified Sample Questions:
1. When submitting a package of information to Avaya Support for a case, which file format is used for a trace taken using Wireshark?
A) gif
B) zip
C) pcapng
D) None of the above
E) wshark
2. What information is associated with System manager alarms? (Choose four.)
A) Time Stamp
B) Severity
C) Service Affecting Y/N
D) Alarm Description
E) Affected Component
F) SIP Domain
G) Event ID
3. A company's remote workers were unable to make calls to their office co-workers, and the SIP trace showed that no PPM Responses were coming from Avaya Aura Communication Manager (CM). However, the administrator discovered that CM had not been administered as a sequenced application in the endpoint's SIP Communication Profile. If CM had been added to the SIP Communication Profile as a sequenced application, which step would have been missing in the call flow?
A) PPM is downloaded to Avaya Aura System Manager (SMGR) from CM.
B) PPM is downloaded to Avaya Aura Session Manager (SM) from CM.
C) PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
D) PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
E) PPM is downloaded to the Remote Worker telephone from CM.
4. What is the function of Avaya Aura Communication Manager in H.323 to SIP routing?
A) It only handles feature processing for H.323 endpoints.
B) It handles feature processing for both H.323 and SIP endpoints.
C) It only handles feature processing for SIP endpoints.
D) It does not handle any feature processing for either endpoint.
5. Session Manager uses five unique certificates for secure communications using Transport Layer Security (TLS). Which two of the following certificates are the most important for communication with other entities?
A) HTTPS certificates
B) Management certificates
C) WebSphere certificates
D) SIP certificates
E) Sal Agent certificates
F) ACME certificates
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,B,C,G | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B,D |

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