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Avaya 7004.1 Exam Syllabus Topics:

Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Zone Intent VTRK
B) Change Resource Type to Private
C) Change Interzone Traffic to Best Bandwidth
D) Change Interzone to Best Quality

2. You are using Element Manager to verify the system configuration before implementing IP Peer Networking. Which element can you configure or modify using Element Manager?

A) Hardworking watchdog
B) Call Server
C) Basic Input Output System (BIOS)
D) Network Connection Service

3. Which functionality do TIE trunks provide?

A) connects a telephone companies' central office and the PBX of a customer
B) provide incoming or outgoing service only, and not a combination of incoming/outgoing connections
C) allows an outside caller to dial a station on a PBX directory
D) connects two different PBXs, whether In the same budding or farther away

4. Click the Exhibit button.

Consider the a customer's dialing plan shown in the exhibit, which detail on-net and off-net dialing requirements:
TIE trunks between Location A and Location B are currently out of service.
TIE trunks between Location B and Location D are currently out of service.
All over TIE trunks are fully functional.
Which route will a call to LOC 304-2001 take if it originates from location B?

A) TIE BD to Location D, then TIE CD to Location C then TIE AC to Location A
B) TIE AB to Location A.
C) TIE BD to Location D.
D) The call will not leave the originating PBX

5. The Directory Number range for a customer dialing plan is 2500-2599.
Which entry indicates the number of digitals of the CDP Dialed Number (NCDP) for this dialing plan?

A) 4
B) 12
C) 8
D) 6

Solutions: