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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?

A) Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
B) Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
C) Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.
D) Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.

2. You're a Workspace Primary Owner for a Slack Pro workspace.
App requests from users are overwhelming.
You decide to create an app approval process.
Which two questions should you ask requestors during the app approval process?
(Choose 2 answers.)

A) Does the app require a license?
B) What is the urgency level for the app request?
C) Does the app support Data Loss Prevention (DLP)?
D) Are competitors using the requested app?
E) Does the app support Enterprise Key Management (EKM)?

3. You're an Org Admin for your Slack Enterprise Grid org.
Three departments must collaborate while maintaining access controls.
How should users be onboarded into discrete workspaces while maintaining access limits?

A) Allow users to join the workspaces at their own direction.
B) Direct users in those departments to self-manage their memberships via invite requests.
C) Connect an identity provider (IdP) group to appropriate workspaces to control membership.
D) Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval.

4. You're an Org Admin for a global organization operating in multiple time zones. In your org-wide #help-slack channel, members report they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours?
(Select the best answer.)

A) Enable members to set reminders for themselves to send the message during shared working hours.
B) Enable members to view a recipient's local time within their profile before sending a message.
C) Enable members to set their profile status to Away whenever they are not online.
D) Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours.

5. You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?

A) Post the requirements in the #general channel so that your members can see them.
B) Enable workspace creation requests via Org Settings.
C) Create a workflow in the #help-admins channel that requires users to provide justification for their request.
D) Inform users that if they want a new workspace they should reach out to you via direct message (DM).

Solutions: