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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks wants sales reps to follow a consistent, guided selling process on the Opportunity object, showing key fields and stage-specific guidance. What should the consultant recommend?

A) Kanban view
B) Path
C) Process Builder

2. Cloud Kicks (CK) plans to implement Advanced Currency Management in Sales Cloud. CK has roll-up summary fields on the Opportunity. What should CK consider when enabling Advanced Currency Management in its Sales Cloud org?

A) Opportunity roll-up summary fields will update from the Opportunity Line Item object.
B) Opportunity cross-object formulas always use the dynamic conversion rate for currency conversion.
C) Dated exchange rates are used in Opportunity forecasting or currency fields in other types of reports.

3. Sales managers at Cloud Kicks need to visualize all open opportunities within a 10-mile radius based on the location of the related account. Which solution should a consultant recommend?

A) Leverage Salesforce Maps to show open opportunities on a Data Layer.
B) Enable Location Services and add the Account Address field to the Opportunity page layout.
C) Create a dashboard that uses a report grouping opportunities by account location.

4. Cloud Kicks uses an external Enterprise Resource Planning (ERP) application to process its orders. The ERP application needs to receive data about opportunities when the opportunity closes. Which solution should the consultant recommend?

A) Outbound Message with record-triggered flow
B) Salesforce Connect
C) External Relationship with custom object

5. Cloud Kicks (CK) has recently lost several large deals to a competitor. CK management wants to start tracking the reasons why opportunities are being lost. What is the most efficient way for a consultant to meet this requirement?

A) Create a new custom object and automation to track competitors.
B) Create a new custom field on the Opportunity object.
C) Create a Competitors channel in Slack to share insights and stories.

Solutions: