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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Usability Testing | - Test Execution
|
| Topic 2: Selecting Appropriate Methods | - Method Selection
|
| Topic 3: Roles and Responsibilities | - Stakeholder Collaboration
|
| Topic 4: User Surveys | - Survey Techniques
|
| Topic 5: Usability and Accessibility Standards | - Accessibility Standards
|
| Topic 6: Usability Reviews | - Types of Usability Review
|
| Topic 7: Risks in Usability, User Experience and Accessibility | - Introduction
|
| Topic 8: Basic Concepts | - Fundamentals
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question 1
You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.
Which of the following is a valid approach for evaluating the usability in this case?
A. User surveys
B. Usability Review
C. Usability testing
D. Accessibility Evaluation
Question 2
You're asked to evaluate the direct interaction between ordinary users and the software product. Which kinds of evaluations would be suited for that?
A. Usability evaluation
B. Risk assessment
C. Accessibility evaluation
D. Usability maturity assessment
Question 3
In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?
A. Check whether the usability test report conforms to the best practices
B. Check that the usability test plan has been properly reviewed
C. Check that findings are communicated to the stakeholders
D. Check consumed resources regularly and compare with the estimates
Question 4
Which of the following is the best description for a usability test session?
A. A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
B. A document specifying a sequence of actions for the execution of a usability test.
C. A black-box test technique in which test cases are designed to execute usability scenarios.
D. A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: D |

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