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IBM A2040-988 Exam Syllabus Topics:

SectionObjectives
Messaging and Collaboration Features- Instant messaging services
  • 1. Chat session management
    • 2. Presence awareness configuration
      - Meeting and conferencing features
      • 1. Collaboration tools integration
        • 2. Online meeting setup
          Troubleshooting and Maintenance- Issue resolution
          • 1. Connectivity troubleshooting
            • 2. Service recovery procedures
              - System monitoring
              • 1. Log file analysis
                • 2. Performance monitoring tools
                  Installation and Deployment- Client deployment
                  • 1. Sametime client installation
                    • 2. Integration with Lotus Notes clients
                      - Server installation
                      • 1. Prerequisites and environment setup
                        • 2. Installation steps and configuration
                          User and Policy Administration- User management
                          • 1. User provisioning and access control
                            • 2. Directory integration (LDAP/LDAP-like services)
                              - Policy configuration
                              • 1. Chat and presence policies
                                • 2. Security and access restrictions
                                  Security and Authentication- Encryption and secure communication
                                  • 1. Secure socket communication
                                    • 2. Certificate management basics
                                      - Authentication mechanisms
                                      • 1. Single sign-on (SSO)
                                        • 2. LDAP authentication integration
                                          Sametime Architecture and Components- Core server architecture
                                          • 1. System services and messaging infrastructure
                                            • 2. Sametime Community Server components
                                              - Client-server communication model
                                              • 1. Protocol basics and session handling
                                                • 2. Connectivity requirements

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