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IBM 000-586 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Deployment and Maintenance | - Deployment and administration
|
| Environment Configuration | - Installation and configuration
|
| Solution Design | - Case solution development
|
| Planning and Architecture | - Case management concepts and architecture
|
| User Interface and Integration | - Application customization
|
IBM Case Manager V5.1 Sample Questions:
Which two items are always part of a case management solution? (Choose two.)
- A. Content objects
- B. Process fragments
- C. Analytics
- D. System integrations
- E. Database lookups
Correct Answer: A,B 🗳️
During the requirements phase, there are tasks that need to be added to the case at the discretion of the knowledge worker but not seen until started. Which task type is used for this purpose?
- A. Required
- B. System
- C. User Created
- D. Optional
Correct Answer: C 🗳️
A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?
- A. Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
- B. Check in the form template of type ITXFormTemplate class using WorkplaceXT.
- C. Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
- D. Check in the form template of type Document class using WorkplaceXT.
Correct Answer: C 🗳️
A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?
- A. Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
- B. Check in the form template of type ITXFormTemplate class using WorkplaceXT.
- C. Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
- D. Check in the form template of type Document class using WorkplaceXT.
Correct Answer: C 🗳️
What is the proper way to deploy a solution to production?
- A. Case Manager Administration Client (CMAC) tool to import the solution package into
production, FileNet Deployment Manager to copy non-ICM
assets into production, CMAC tool to deploy solution in production. - B. Case Manager Administration Client (CMAC) tool to Export UI Pages, CMAC tool to copy solution package to production, CMAC tool to deploy solution in production.
- C. Case Manager Administration Client (CMAC) tool to copy solution package to production,
CMAC tool to deploy solution in production, Mashup
Center Space Manager to Export UI Pages. - D. Mashup Center Space Manager to UI Export Pages, Workplace XT to copy solution package to production, FileNet Deployment Manager to deploy solution in production.
Correct Answer: A 🗳️
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