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HP HP2-N33 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP IT Performance Suite Market Overview | - IT performance challenges and business drivers
|
| Topic 2: Customer Needs Analysis | - Identifying customer pain points
|
| Topic 3: Sales Process and Execution | - Stakeholder engagement
|
| Topic 4: HP IT Performance Suite Positioning | - Solution portfolio understanding
|
| Topic 5: Solution Design and Proposal | - Mapping solutions to business requirements
|
HP Selling HP IT Performance Suite Solutions Sample Questions:
Which type of system does HP recommend that every IT business leader have to guide management decisions?
- A. Desktop Deployment System
- B. Network HUD Panel System
- C. Performance System
- D. Server Deployment System
Correct Answer: C 🗳️
Which business challenges need to be addressed primarily by the VP of Operations? (Select two.)
- A. negotiating and managing external contracts and vendors for hardware, software, and services
- B. creating and maintaining the catalog description of services offered to customers
- C. operating, tracking, and managing SLAs related to IT services in production
- D. application portfolio prioritization
- E. accelerating product development and reducing time to market
Correct Answer: A,E 🗳️
According to HP, for which IT department is a performance system actionable?
- A. the Project Management Office (PMO)
- B. cascaded to all areas
- C. the Service Delivery team
- D. the Application Development team
Correct Answer: D 🗳️
How does silo-based IT Operations Management affect the business?
- A. It makes automation easier to implement so economies of scale can be realized more quickly.
- B. It causes an inability to deploy new technologies such as virtualization.
- C. It leads to inefficient staff utilization, increased IT operating expense, and poor quality of service.
- D. It provides expert-based silos for higher levels of support for business services.
Correct Answer: D 🗳️
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