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Genesys Cloud Certified Professional - Implementation Sample Questions:

1. You can select multiple files to upload into a workspace in the Documents feature.

A) False
B) True

2. How many categories of routing are there in a Call Route under the Call Routing page?

A) 4
B) 3
C) 5
D) 2

3. What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A) Windows 10 mobile
B) EOS
C) Blackberry OS
D) Android
E) IOS

4. If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

A) In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
B) In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
C) In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
D) In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.

5. What type of trunk would you configure to connect to AudioCodes phones?

A) WebRTC phone trunk
B) Network interface trunk
C) Phone trunk
D) External trunk

Solutions: