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BlackBerry BCP-223 Exam Syllabus Topics:

SectionObjectives
Topic 1: Monitoring & Troubleshooting- System monitoring tools
  • 1. BES logging and diagnostics
    • 2. Performance monitoring
      - Issue resolution
      • 1. Connectivity troubleshooting
        • 2. Service recovery procedures
          Topic 2: Installation & Configuration- Post-install configuration
          • 1. Database configuration
            • 2. Service account setup
              - BES installation process
              • 1. Prerequisites and system requirements
                • 2. Setup and configuration steps
                  Topic 3: Messaging & Email Flow- Email routing mechanisms
                  • 1. Message processing flow
                    • 2. Data compression and encryption
                      Topic 4: Microsoft Exchange Integration- Exchange environment support
                      • 1. Exchange 2007/2010 integration concepts
                        • 2. Permissions and service access
                          - Messaging integration
                          • 1. Mailbox synchronization
                            • 2. MAPI connectivity
                              Topic 5: Maintenance & Backup/Restore- Backup and recovery
                              • 1. Disaster recovery planning
                                • 2. Configuration backup procedures
                                  - System maintenance tasks
                                  • 1. Database maintenance
                                    • 2. Service updates and patching
                                      Topic 6: Security & Policies- IT policy management
                                      • 1. Security profile configuration
                                        • 2. Device policy enforcement
                                          - Security architecture
                                          • 1. Authentication mechanisms
                                            • 2. Encryption standards
                                              Topic 7: BlackBerry Enterprise Server 5.0 Architecture- System architecture design
                                              • 1. Scalability considerations
                                                • 2. High availability concepts
                                                  - Core components of BES 5.0
                                                  • 1. SRP connectivity and routing
                                                    • 2. BlackBerry Enterprise Server services
                                                      Topic 8: Device Management- Wireless synchronization
                                                      • 1. Service books and provisioning data
                                                        • 2. Email and calendar sync
                                                          - User and device administration
                                                          • 1. Device activation methods
                                                            • 2. User provisioning

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