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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IP Office System Architecture & Components | 20% | - Hardware platforms and control units - Software editions and licensing model - Networking and connectivity requirements |
| Topic 2: Installation & Initial Configuration | 25% | - System setup and basic configuration - License activation and feature enablement - IP Office Manager installation and usage |
| Topic 3: Maintenance & Upgrades | 15% | - Backup and restore procedures - Log management and monitoring tools - Software updates and system upgrades |
| Topic 4: Troubleshooting & Support | 20% | - Common call flow and connectivity issues - Fault isolation and diagnostic methods - Alarm handling and system recovery |
| Topic 5: Telephony & User Administration | 20% | - Call routing, inbound/outbound rules - User, extension, and group configuration - Voicemail and messaging setup |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. Which functions will be available when Modular Messaging is in Offline mode?
A) TUI access to recent messages in the subscriber's mailbox
B) Message Waiting Indicators
C) TUI access to all messages in the subscriber's mailbox
D) Call Me
2. When a user sends a fax from the Modular Messaging 3.1 for Exchange Telephone User
Interface, the prompts are requesting a country code, area code, and fax phone number.
What configuration makes Modular Messaging do this?
A) Modular Messaging always prompts for the full phone number.
B) The user does not have a default fax number configured.
C) Canonical Addressing is enabled.
D) The fax server network is doing least cost routing which requires the country code, area code, and fax phone number to determine which fax server should send the fax.
3. You are having problems connecting to an Exchange server. Which tool should you use to ensure there are no permanent static routes preventing the correct IP routing to Exchange?
A) ping
B) ipconfig /all
C) route_disp
D) route print
4. Which statement is true about migrating from Unified Messenger to Modular Messaging (MM) for Microsoft Exchange in R3?
A) The Message Storage Server (MSS) must be reloaded with R3.0 software.
B) The Avaya Messaging Application Server (MAS) must first be upgraded to MM for Microsoft Exchange R1.1.
C) The Avaya Messaging Application Server (MAS) must first be upgraded to MM for Microsoft Exchange R2.0.
D) There is no upgrade path.
5. Which properties page of the Voice Mail System Configuration application shows the "Maximum Call Duration in Minutes" field?
A) Message Timing property page
B) Caller property page
C) General - Telephone User Interface property page
D) Subscriber property page
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |

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