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Reference: http://asq.org/cert/six-sigma-black-belt
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ASQ CSSBB Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Management and Leadership | 17% | - Team leadership and conflict resolution - Performance metrics and balanced scorecard - Risk assessment and management - Communication and presentation skills - Coaching and mentoring |
| Topic 2: DMAIC | 25% | - Measure: data collection, descriptive statistics, graphical analysis - Define: VOC, VOB, project charter, SIPOC - Control: control plans, SPC, feedback monitoring - Analyze: hypothesis testing, ANOVA, regression, chi-square - Improve: DOE, response surface methodology, optimization |
| Topic 3: Enterprise-wide Deployment | 6% | - Team performance evaluation - Team formation and training - Organization objectives and deployment planning - Systems and change management |
| Topic 4: DFSS (Design for Six Sigma) | 12% | - IDDOV (Identify, Define, Design, Optimize, Verify) - Design for manufacturability - Design for reliability and FMEA - QFD (Quality Function Deployment) |
| Topic 5: Statistical Analysis | 20% | - Correlation and regression analysis - Hypothesis testing (t-test, F-test, chi-square test) - Analysis of variance (ANOVA) - Inferential statistics and confidence intervals - Probability distributions (Normal, Binomial, Poisson, Exponential) - Descriptive statistics (mean, median, mode, std dev, variance) - Non-parametric tests |
| Topic 6: Process Optimization | 20% | - Statistical process control charts (X-bar, R, S, I-MR, p, np, c, u) - Root cause analysis and corrective action - Lean tools and waste elimination - Value stream mapping - Design of Experiments (DOE) - Process control and SPC - Cycle time reduction - Process capability analysis (Cp, Cpk, Pp, Ppk) - Measurement system analysis (MSA/Gage R&R) |
ASQ Six Sigma Black Belt Certification - CSSBB Sample Questions:
A team developed the following plot to compare residuals versus fitted values. On the basis of this plot, which of the following conclusions can be drawn, if any?
- A. The variance is increasing.
- B. There is insufficient information to draw a conclusion.
- C. The variances are equal.
- D. The variance is decreasing.
Correct Answer: A 🗳️
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A team calculates the value of a project in terms of the dollars saved and the costs avoided, and then compares that result with the amount of money spent to implement the project. This type of valuation is known as
- A. return on net assets
- B. return on investment
- C. general and administrative expenses
- D. net income
Correct Answer: B 🗳️
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An increase in which of the following costs of quality will result in a reduction of total quality costs?
- A. Internal failure
- B. Prevention
- C. External failure
- D. Appraisal
Correct Answer: B 🗳️
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Which of the following factors within an organization would most likely reduce the likelihood that Six Sigma projects will be successfully implemented?
- A. Project status meetings are not held frequently enough.
- B. There are not enough Black Belts currently employed by the organization.
- C. Effective communication within an organization is emphasized at all levels.
- D. The overall corporate strategy is not clearly defined.
Correct Answer: D 🗳️
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When developing a control chart, a team should monitor only those characteristics that
- A. have a history of unreliability
- B. contribute to common cause variation
- C. contribute to the overall quality of a product
- D. have measures using variables or attributes data
Correct Answer: C 🗳️
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