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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
In reviewing the current configuration as shown in the exhibit, what do you conclude?
(Choose two)

A) NET_DATA Attendant and tie trunk users are receiving an overflow tone
B) only internal station users are routing to the Attendant
C) all caller types are receiving an overflow tone
D) internal station users and non tie line users are routing to the Attendant

2. With Automatic On-Net to Off-Net Overflow, if all on-net facilities such as TIE trunks between locations are busy, NARS can convert a dialed UDP number to a Listed Directory Number of the applicable DID number at that location and use off-net facilities, such as CO trunks, to complete the call. When provisioning Automatic On-Net to Off-Net Overflow, which parameter is not correct?

A) Only one Listed Directory Number can be defined per Location Code (LOC).
B) Multiple NXX codes per Location Code can be defined.
C) Multiple NPAs per Location Code are allowed.
D) Multiple ranges of DNs within each NXX per Location Code can he defined.

3. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Zone Intent VTRK
B) Change Resource Type to Private
C) Change Interzone Traffic to Best Bandwidth
D) Change Interzone to Best Quality

4. Click the Exhibit button.

Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?

A) Entry 1
B) Entry 0
C) Entry 2
D) Entry 3

5. Click the Exhibit button.

Given a company's dialing plan shown in the exhibit, if a station user at the company in the New York City is attempting to place a call to Albany and the station dial AC1+661+7449, what will happen to the call?

A) The call will terminate at the Albany location at extension 7449.
B) The call will terminate at the LDN of 518-267-7300 over Route 10
C) The call will terminate at the Boston location at extension 7449.
D) The call will not complete and the user will receive the interface treatment as defined in the Customer Data Block (CDB) for that customer.

Solutions: